Missed call text back, or a call that gets answered.
Missed call text back is the service that fires off a text the moment a call goes unanswered. It works. It also leaves the customer holding a phone that just went to voicemail, typing to a robot about a door that will not close. CallClaw does the other thing. It answers.
What text back gets you
- The customer gets a text within a few seconds. Usually a line like sorry we missed you, how can we help.
- Some reply. Most who reply want a call back, which you still have to make between jobs.
- It runs on any phone system, and it costs less than an agent that talks.
What answering gets you
- The caller hears a voice on the first ring, says what is wrong with the door, and gets a real appointment window.
- The booking lands in your inbox with a calendar invite. If someone is trapped or a door came down, you get a call.
- Nobody types. Nobody waits for a call back. The 7pm call is handled before you have finished the job you are on.
When text back is the right buy
If most of your missed calls are quotes for next month, a text is fine and it is cheaper. Buy that.
If most of them are a stuck door at 7pm, the caller wants a person on the line now, or the nearest thing to one. That is where CallClaw sits, and it is why we sell it as a one-time install instead of a subscription.
Hear it answer
Call the demo line, (657) 626-5936. It runs a real booking on a demo shop in about ninety seconds.